Job Timeline (Ref 12775-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jul-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Jul-2022
Repair Engineer : Martin Smith
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CELEBRITY Remote Repair Details
Manufacturer : CELEBRITY
Customers Fault Description : HANDSET CONTROL FOR DUAL-MOTOR RISE AND RECLINE CELEBRITY WESTBURY ARMCHAIR
NUMBER UNDER FOOTREST OF CHAIR: BATCH ID N 393292-006/A 201D-POW
NUMBERS ON HANDSET: TH27-2039-009
201807260315
THE BOTTOM RIGHT BUTTON (TO RAISE THE CHAIR) IS NOT WORKING PROPERLY - IT REQUIRES AN ENORMOUS AMOUNT OF PRESSURE TO MAKE IT WORK.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have worn button contacts. Replacement conductive pads were glued into place under each button.
Remote Images