Job Timeline (Ref 12821-20)

A Timeline of this job can be seen below.

Arrived - 18-Jul-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Jul-2022
Repair Engineer : Martin Smith
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Somfy Remote Repair Details

Manufacturer : Somfy

Customers Fault Description : remote not functioning at all

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing most of the buttons were non responsive / sluggish.

On opening this was found to be due to corrosion in the print from moisture damage, the print was reworked which restored full functionality (see testing video) 

Sun Shade / Awning Controller Testing Video

Remote Images