Job Timeline (Ref 12838-20)

A Timeline of this job can be seen below.

Arrived - 25-Jul-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jul-2022
Repair Engineer : Martin Smith
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Dometic Heki 4 Remote Repair Details

Manufacturer : Dometic

Model : Heki 4

Customers Fault Description : all buttons are not functioning battery corrosion circuit board has been compromised due to battery corrosion

Remote Fixer Repair Response (see below) :

This remote arrived safely from the United States of America and on inspection was confirmed to have badly damaged battery terminals.

One of the terminals was replaced with an original terminal and the other bottom terminals were replaced with a custom made spring terminals.

This restored full functionality (see testing video).

Window Controller Testing Video

Remote Images