Velux Remote Control Repair
Job Timeline (Ref 12860-20)
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All items are customer-owned devices sent to us for professional repair services.
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Velux Remote Repair Details
Manufacturer
Velux
Customer's Fault Description
The red light does not come on even with new batteries and it does not operate the blind
Remote Fixer Repair Response
This remote arrived safely and on testing was found to be transmitting as per normal operation, the bulb on this item is infra red meaning it gives off invisible light, there is no red light on the remote itself.
It is highly likely that the remote simply needs "Pairing" with its receiver again, the customer is to consult the windows instructions on how to pair this remote to its receiver.
This item has been classed as no fault found.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
