Job Timeline (Ref 12889-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jul-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jul-2022
Repair Engineer : Martin Smith
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Sherbourne Remote Repair Details
Manufacturer : Sherbourne
Customers Fault Description : Wires coming out of handset look damaged and handset not functioning as it should … either doesn’t work at all, works incorrectly or even at times on its own!
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was confirmed to have a badly damaged cable at the remote entry point.
The cable was cut back by a few centimeters and refitted to bypass the break.
Remote Images