Job Timeline (Ref 12911-20)

A Timeline of this job can be seen below.

Arrived - 29-Jul-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Aug-2022
Repair Engineer : Martin Smith
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firmadoor Remote Repair Details

Manufacturer : firmadoor

Customers Fault Description : will not open or close door when pressed,faulty micro switch

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing the remote button would not actuate.  When opened the LED was found to be bent out of place effectively blocking the button.

This was bent back into place but the signal being transmitted was found to be weak.

Instead of charging for the repair we are supplying a replacement remote at the same price as a repair cost.

The customer is to test the original and the clone supplied (the original may well work as normal but as i am not 100% convinced the signal is strong i wont charge for a repair)

Please see the image below of an image of the clone that will be sent.

 

Remote Images