Job Timeline (Ref 12928-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Aug-2022
Repair Engineer : Martin Smith
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Celebrity motion furniture Remote Repair Details
Manufacturer : Celebrity motion furniture
Customers Fault Description : Bottom left button (for raising legs) works intermittently- usually will work once but then not on a second attempt.
Cable is damaged in several places including where it meets the controller.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was confirmed to have a damaged cable and also worn button contacts.
A replacement straight cable was fitted (we cannot get the curly kind) and replacement conductive pads were glued into place under each button.
Remote Images