Job Timeline (Ref 12947-20)

A Timeline of this job can be seen below.

Arrived - 05-Aug-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Aug-2022
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : Not functioning even with new batteries and after using reset button.
Remote and window are both over 10 years old

Remote Fixer Repair Response (see below) :

This remote arrived safely from the Vale of Glamorgan and on testing the display was illuminated but totally blank.

A replacement display was fitted which restored full functionality. 

Remote Images