Job Timeline (Ref 13040-20)

A Timeline of this job can be seen below.

Arrived - 16-Aug-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Aug-2022
Repair Engineer : Martin Smith
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Willowbrook Adjustable Bed Remote Repair Details

Manufacturer : Willowbrook Adjustable Bed

Customers Fault Description : The remote control for both mattress of the double bed, don't work anymore. The beds don't go up and down. One of the control stopped to work 6 months ago and the other one died yesterday. We tried the motor and it is OK.

Remote Fixer Repair Response (see below) :

These bed remotes arrived safely from Cornwall and and on inspection was both found to have suffered from damages cables.

Both remotes had replacement straight cables fitted.  The rest of the control was tested as fine.

Remote Images