Job Timeline (Ref 13062-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Sep-2022
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Remote control dead in spite of new batteries and no signs of corrosion
Remote Fixer Repair Response (see below) :
This Velux window controller arrived safely from Hampshire and on testing was found to be dead.
On opening there was corrosion in the print caused by a battery lea (see image), the print was reworked which restored full functionality.
Remote Images
