Job Timeline (Ref 13076-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Aug-2022
Repair Engineer : Martin Smith
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Gasco Mertik Maxitrol Remote Repair Details
Manufacturer : Gasco Mertik Maxitrol
Customers Fault Description : Remote dropped on hard floor. Won’t turn fire on red light is working
Remote Fixer Repair Response (see below) :
This fireplace remote arrived safely from Hertfordshire and on testing was found not to be transmitting a signal on any button press.
This was due to a faulty US transducer, a replacement transducer was fitted which restored full functionality.
Fireplace Controller Testing Video
Remote Images