Job Timeline (Ref 13079-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Aug-2022
Repair Engineer : Martin Smith
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ROYAL COZYFIRES Remote Repair Details
Manufacturer : ROYAL COZYFIRES
Customers Fault Description : Stop working but found corrosion on the battery area
Remote Fixer Repair Response (see below) :
This Royal Cozyfires heater remote arrived safely from Lincs and on testing was dead.
This was due to corroded battery terminals from an apparent battery leak. The terminal was replaced which restored full functionality (see testing video)
Fireplace Controller Testing Video
Remote Images