Job Timeline (Ref 13089-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Sep-2022
Repair Engineer : Martin Smith
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Truma Trumove S Remote Repair Details
Manufacturer : Truma
Model : Trumove S
Customers Fault Description : The on/off switch seems to be the problem. Inserting batteries enables power to the device but the on/off switch will not switch it off. The only way to turn it off is to remove a battery.
Remote Fixer Repair Response (see below) :
This Truma motor mover remote arrived safely from Wilts and on testing was found to be stuck on whenever the batteries were inserted, the switch had no effect.
When opened this was found to be due to a broken shaft on the on / off switch. A replacement switch was fitted which restored full functionality.
Caravan Motor Mover Controller Testing Video
Remote Images