Job Timeline (Ref 13110-20)

A Timeline of this job can be seen below.

Arrived - 27-Aug-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Sep-2022
Repair Engineer : Martin Smith
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Matchless Gas Fires Remote Repair Details

Manufacturer : Matchless Gas Fires

Customers Fault Description : Following a conversation this afternoon, confirmed all buttons to be replaced although only off button not working

Remote Fixer Repair Response (see below) :

This fireplace controller arrived safely from Strathclyde and on inspection the battery cover is missing its retaining clip, this cannot be replaced.

When tested one of the buttons was confirmed to be dead, all 4 buttons were replaced which restored full functionality. 

Fireplace Controller Testing Video

Remote Images