Job Timeline (Ref 13115-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Aug-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Sep-2022
Repair Engineer : Martin Smith
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Powr Products Remote Repair Details
Manufacturer : Powr Products
Customers Fault Description : Red Live wire has now come off solder.
When connected Green flashing light will not turn off.
Non of the Directions buttons work, does not communicate with the mover.
Was using in rain when issues started ?
Remote Fixer Repair Response (see below) :
This motor mover controller arrived safely from Nottinghamshire and on inspection was confirmed to have a damaged battery cable. The cable was replaced and then it was found that some buttons were non responsive.
This was due to contamination within the button array. The array was peeled apart and the traces reworked which restored full functionality.
Caravan Motor Mover Controller Testing Video
Remote Images