Job Timeline (Ref 13142-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : display does not work so impossible to set unit up

Remote Fixer Repair Response (see below) :

This Velux window controller arrived safely from Hampshire and on testing was confirmed to have a blank LCD display.  The display was replaced which restored full functionality.

Remote Images