Job Timeline (Ref 13200-20)

A Timeline of this job can be seen below.

Arrived - 07-Sep-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Sep-2022
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : The 'On' and 'Off' buttons are very temperamental. They sometimes work after pressing the same button numerous times.

Remote Fixer Repair Response (see below) :

These two Dimplex heater remotes arrived safely from Middlesex and on testing one had a faulty power button and the other had the opposite button faulty.

Both were due to the same issue whereby the IC breaks away from the PCB due to the flexing of the very flimsy PCB.  Both ICs were soldered firmly back into place which restored full functionality to both remotes  (see testing video)

Fireplace Controller Testing Video

Remote Images