Job Timeline (Ref 13250-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Sep-2022Remote Inspected
No Fault Found
Postage Payment Received
Returned - 22-Sep-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Canton Remote Repair Details
Manufacturer : Canton
Customers Fault Description : Not operating sound bar which has red light on
Remote Fixer Repair Response (see below) :
This Canton soundbar remote arrived safely from Twickenham and on testing was found to be transmitting on each button as per normal operation. The code being transmitted was tested against a stock database and was confirmed to be correct, this item has been classed as no fault found.
A Duracell CR2032 battery will be supplied fitted on return to eliminate the possibility of it being a customer battery issue.
Sound Bar Controller Testing Video
Remote Images
