Alpena coal effect balanced flue gas fire Remote Control Repair

Job Timeline (Ref 13275-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Alpena coal effect balanced flue gas fire Remote Repair Details

Manufacturer
Alpena
Model
coal effect balanced flue gas fire
Customer's Fault Description
There are only four buttons on this remote control, and the top right-hand button is temperamental. It seems to have sunk a bit, and we sometimes use a nail file to bring it back up!
Remote Fixer Repair Response

This fireplace remote arrived safely from Cornwall and on testing was confirmed to have sluggish button response.  All 4 buttons and the battery cable were replaced.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Alpena coal effect balanced flue gas fire Remote Control - Front Image

Alpena coal effect balanced flue gas fire Remote Control - Back Image