Freelift A64930 Remote Control Repair

Job Timeline (Ref 13344-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Freelift A64930 Remote Repair Details

Manufacturer
Freelift
Model
A64930
Customer's Fault Description
Ino. remote works intermittently occasionally, the other, the led flickers when button is pushed then nothing happens.
Remote Fixer Repair Response

These two Freelift stairlift remote controls arrived safely and on testing one was intermittent in functionality, this was due to poor terminal contacts on the PCB for the battery connections.  The pads were reflowed with fresh solder which restored full functionality.

The second remote was found to not respond on any button.  After a bit of experimentation it was found that after holding both buttons down for a few seconds the remote would then spring to life as normal, it is thought that this is some kind of security lock whereby the remote requires being "unlocked" by pressing both buttons first.  If this is the case then this is not a fault and therefore no charge is being made for this handset.

Please see the testing video for an example of the "unlocking" procedure. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Freelift A64930 Remote Control - Front Image

Freelift A64930 Remote Control - Back Image