Job Timeline (Ref 13361-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Sep-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Oct-2022
Repair Engineer : Martin Smith
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Duomat Dewert Remote Repair Details
Manufacturer : Duomat Dewert
Customers Fault Description : cannot rise foot. foot will not rise with either the single button or the dual button
Remote Fixer Repair Response (see below) :
This Electric bed control arrived safely form Cambridgeshire and on inspection there was some resistance on a few of the buttons conductivity.
Switch cleaner was used to clear the contacts of all contaminants which restored full conductivity to all buttons.
The cable was tested as fine. The customer is to test the remote fully on return.
Remote Images