Job Timeline (Ref 13365-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Oct-2022
Repair Engineer : Martin Smith
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Velux WUR 101 50 01 Remote Repair Details
Manufacturer : Velux
Model : WUR 101 50 01
Customers Fault Description : no infrared light from remote (camera check)
Remote Fixer Repair Response (see below) :
Tis Velux remote arrived safely from France and on testing was confirmed to be dead.
On opening there was some contamination from decomposing button contacts on the PCB (see image), this was all cleaned up and replacement conductive pads glued under each button, then the oscillator and IR led was replaced which restored full functionality (see testing video)
Window Controller Testing Video
Remote Images
