Job Timeline (Ref 13414-20)

A Timeline of this job can be seen below.

Arrived - 10-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Oct-2022
Repair Engineer : Martin Smith
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Bose Remote Repair Details

Manufacturer : Bose

Customers Fault Description : Buttons frequently do not respond.

Remote Fixer Repair Response (see below) :

This Surround Sound Remote control model number RC-9 arrived safely from Derbyshire and on testing was found to have some buttons that suffered from sluggish response.

This was due to worn button contacts.  Replacement conductive pads were glued into place which restored full functionality. 

Hi Fi System Controller Testing Video

Remote Images