Marantz RC011CR Remote Control Repair

Job Timeline (Ref 13418-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Marantz RC011CR Remote Repair Details

Manufacturer
Marantz
Model
RC011CR
Customer's Fault Description
Several buttons not working: Power, Volume +/-, Front USB, Call, Add, Tune- [2 back arrows]. I first noticed the "Front USB" button not working a couple of months ago and other buttons stopped working afterwards.
Remote Fixer Repair Response

This Remote control for audio system Marantz M-CR610 arrived safely from Wembley and on testing was found to have many non responsive buttons.  When opened there was signs that the button contacts were decomposing and contaminating the PCB.  

the PCB was cleared of all contaminants and replacement conductive pads glued into place which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Marantz  RC011CR Remote Control - Front Image

Marantz  RC011CR Remote Control - Inside Image