Job Timeline (Ref 13418-20)

A Timeline of this job can be seen below.

Arrived - 03-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2022
Repair Engineer : Martin Smith
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Marantz RC011CR Remote Repair Details

Manufacturer : Marantz

Model : RC011CR

Customers Fault Description : Several buttons not working: Power, Volume +/-, Front USB, Call, Add, Tune- [2 back arrows]. I first noticed the "Front USB" button not working a couple of months ago and other buttons stopped working afterwards.

Remote Fixer Repair Response (see below) :

This Remote control for audio system Marantz M-CR610 arrived safely from Wembley and on testing was found to have many non responsive buttons.  When opened there was signs that the button contacts were decomposing and contaminating the PCB.  

the PCB was cleared of all contaminants and replacement conductive pads glued into place which restored full functionality. 

Hi Fi System Controller Testing Video

Remote Images