Job Timeline (Ref 13422-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2022
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : When operating the gas fire remote controller, the gas fire does not ignite.
Remote Fixer Repair Response (see below) :
This Mertik Maxitrol heater remote arrived safely from Cambridgeshire and on testing was found not to be transmitting a signal.
The Ultrasonic Transducer was replaced as well as the battery cable which restored full functionality (see testing video)
Fireplace Controller Testing Video
Remote Images