Job Timeline (Ref 13429-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Oct-2022
Repair Engineer : Martin Smith
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Valor Classica Electric Fire Remote Repair Details
Manufacturer : Valor Classica
Model : Electric Fire
Customers Fault Description : no signal from it
Remote Fixer Repair Response (see below) :
This Valor controller arrived safely from Rotherham and on testing the button response was very sluggish.
When opened this was found to be due to the conductive pads decomposing and contaminating the PCB (see image). The PCB was cleared of all contaminants and then replacement conductive pads glued into place under all buttons. This restored full functionality (see testing video)
Fireplace Controller Testing Video
Remote Images
