Job Timeline (Ref 13495-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Oct-2022
Repair Engineer : Martin Smith
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Faber Remote Repair Details
Manufacturer : Faber
Customers Fault Description : Despite changing the battery the Remote doesn't appear to work the red light on the Remote that used to light up is no longer doing this.
Remote Fixer Repair Response (see below) :
This Gas Fire Remote Control model G30 ZRHS arrived safely from Gloucestershire and on testing was found to be totally dead.
This was found to be due to a faulty battery cable, the cable was replaced which restored full functionality
Fireplace Controller Testing Video
Remote Images