Job Timeline (Ref 13509-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Nov-2022
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : Remote unresponsive all buttons.
Remote Fixer Repair Response (see below) :
This Remote for electric fire model 844 arrived safely and on testing was confirmed to have non responsive buttons. When opened the issue was found to be due to badly worn button contacts that were decomposing and contaminating the PCB. The PCB was cleared of all contaminants and replacement conductive pads glued under each of the buttons. This restored full functionality.
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