Job Timeline (Ref 13513-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Oct-2022
Repair Engineer : Martin Smith
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Verine Marcello Remote Repair Details
Manufacturer : Verine Marcello
Customers Fault Description : The remote is not working, no lights are coming on and no response from buttons. Battery had been replaced but still not working.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged battery cable and also a broken battery cover. The battery cable was replaced which restored full functionality. The battery cover was then replaced as we had a spare available.
Remote Images