Job Timeline (Ref 13520-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2022Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 04-Nov-2022
Repair Engineer : Martin Smith
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RCS01C Remote Repair Details
Manufacturer : RCS01C
Customers Fault Description : Not working doesn’t have the red light at the end even with new Duracell batteries ☹️
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening there was some contamination over the button array, this was cleared but the issue remained. The oscillator was then replaced but again the item remained dead.
It was concluded that the issue is with the main IC which is unfortunately encased in resin making a repair not possible.
There are however clone remotes available that look different but will work the heater, these can be found at - https://remoteshop.co.uk/shop/heater-fireplace-controls/rcs-clone/
A clone was supplied via RemoteShop.co.uk
Remote Images
