RCS01C Remote Control Repair

Job Timeline (Ref 13520-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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RCS01C Remote Repair Details

Manufacturer
RCS01C
Customer's Fault Description
Not working doesn’t have the red light at the end even with new Duracell batteries ☹️
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be dead.

On opening there was some contamination over the button array, this was cleared but the issue remained.  The oscillator was then replaced but again the item remained dead.

It was concluded that the issue is with the main IC which is unfortunately encased in resin making a repair not possible.

There are however clone remotes available that look different but will work the heater, these can be found at  - https://remoteshop.co.uk/shop/heater-fireplace-controls/rcs-clone/

A clone was supplied via RemoteShop.co.uk 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

RCS01C  Remote Control - Front Image

RCS01C  Remote Control - Inside Image

RCS01C  Remote Control - Back Image