Job Timeline (Ref 13563-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Oct-2022
Repair Engineer : Martin Smith
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Truma Remote Repair Details
Manufacturer : Truma
Customers Fault Description : Won’t turn on with side button
Remote Fixer Repair Response (see below) :
This Truma remote arrived safely from Staffordshire and on inspection ahd signs of an attempted opening prior to arrival (scuff marks around the seam)
The remote was confirmed not to respond from its power button. This was due to the mounting pins for the PCB being broken allowing the PCB to move around inside the controller, this makes the switch not contact the slider.
The PCB was hot melted back into position which restored full functionality.
Remote Images
