Job Timeline (Ref 13574-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 14-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Oct-2022
Repair Engineer : Martin Smith
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Naim Remote Repair Details

Manufacturer : Naim

Customers Fault Description : All was working fine, then mysteriously, several keys on LHS no longer work: CD select; play/pause; stop; FF; Rev; volume down (but vol up is OK). I've tried new batteries, cleaned the circuit board, etc, but still no luck!

Remote Fixer Repair Response (see below) :

This Naim remote controller arrived safely from Banes and on testing was confirmed to have various non functioning buttons.

This was due to bad solder joints on the main IC.  The solder was re-flowed which restored full functionality (see testing video)

Hi Fi System Controller Testing Video


Remote Images

Naim Remote Control - Front Image

Naim Remote Control - Back Image