Focal point Remote Control Repair

Job Timeline (Ref 13589-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Focal point Remote Repair Details

Manufacturer
Focal point
Customer's Fault Description
Remote is not responding to any command.The battery holder is missing but remote still worked until my wife dropped it then tried to force a battery in
Remote Fixer Repair Response

This LCD electric fire remote arrived safely from Clydebank and on inspectio nthe battery tray was missing.  These tray are not available as spares but we did find a partially broken one that we could supply that will need holding in with tape.

On testing the remote was dead, this was due to deformed battery terminals (see image), the terminal was soldered firmly back into position which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Focal point   Remote Control - Front Image

Focal point   Remote Control - Inside Image

Focal point   Remote Control - Back Image