Job Timeline (Ref 13605-20)

A Timeline of this job can be seen below.

Arrived - 26-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Nov-2022
Repair Engineer : Martin Smith
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Bose RC-9 Remote Repair Details

Manufacturer : Bose

Model : RC-9

Customers Fault Description : Not all buttons working Vol low, off do not function. Many buttons are hitty missy some work some time Rather unpredictable

Remote Fixer Repair Response (see below) :

This Bose remote arrived safely from Tyne and Wear and on testing was confirmed to have some sluggish button response.

On opening this was found to be due to contaminated contacts (see image) from decomposing pad contacts.  Replacement conductive pads were glued under all buttons which restored full functionality. 

Remote Images