Job Timeline (Ref 13621-20)

A Timeline of this job can be seen below.

Arrived - 17-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Oct-2022
Repair Engineer : Martin Smith
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Flamerite Remote Repair Details

Manufacturer : Flamerite

Customers Fault Description : Nothing working

Remote Fixer Repair Response (see below) :

This Electric fire remote control F01 arrived safely from Mansfield and on inspection the battery holder was inserted incorrectly which had broken the fastening pins to the case and also bent one of the battery terminals out of position.

The terminal was reformed back into position and then the case glued back together.  This restored full functionality. 

Fireplace Controller Testing Video

Remote Images