Job Timeline (Ref 13621-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Oct-2022
Repair Engineer : Martin Smith
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Flamerite Remote Repair Details
Manufacturer : Flamerite
Customers Fault Description : Nothing working
Remote Fixer Repair Response (see below) :
This Electric fire remote control F01 arrived safely from Mansfield and on inspection the battery holder was inserted incorrectly which had broken the fastening pins to the case and also bent one of the battery terminals out of position.
The terminal was reformed back into position and then the case glued back together. This restored full functionality.
Fireplace Controller Testing Video
Remote Images