Job Timeline (Ref 13646-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Oct-2022
Repair Engineer : Martin Smith
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Mertek Maxitrol Remote Repair Details
Manufacturer : Mertek Maxitrol
Customers Fault Description : Riva2 500 fire can only be intermittently controlled by remote. Remote showing partial battery level and sometimes replace despite new battery inserted.
Remote Fixer Repair Response (see below) :
This remote arrived safely from Malvern and on testing was confirmed to have a an erroneous battery indicator. The 7133 regulator and the battery calbe were replaced which restored full functionality.
Remote Images