Job Timeline (Ref 13653-20)

A Timeline of this job can be seen below.

Arrived - 21-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Nov-2022
Repair Engineer : Martin Smith
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Phillips TV Remote Repair Details

Manufacturer : Phillips TV

Customers Fault Description : Certain buttons not working eg ON/OFF

Remote Fixer Repair Response (see below) :

This Philips TV remote arrived safely and on testing was found to have some non responding buttons (power and volume being the main ones)

This was due to worn button contacts, the buttons were re-conductive which restored full functionality.  The case was cleaned as requested but the case is discolored which cannot be restored. (see testing video)

TV Controller Testing Video

Remote Images