Job Timeline (Ref 13656-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 21-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Oct-2022
Repair Engineer : Martin Smith
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DeLonghi / Flamerite Remote Repair Details
Manufacturer : DeLonghi / Flamerite
Customers Fault Description : The micro switch in the remote control which controls the power on for the flame feature has broken and no longer functions.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was confirmed to have a broken button assembly.
A replacement long shafted button was fitted as well as one of the other buttons, this restored full functionality.
Fireplace Controller Testing Video
Remote Images