Job Timeline (Ref 13927-20)

A Timeline of this job can be seen below.

Arrived - 24-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Nov-2022
Repair Engineer : Martin Smith
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Focal point Evoke Remote Repair Details

Manufacturer : Focal point

Model : Evoke

Customers Fault Description : Unable to change scenes on screen

Remote Fixer Repair Response (see below) :

This Focalpoint remote arrived safely form Monmouthshire and on testing was found not to transmit on any button.

This was due to one of the battery terminals breaking away from the PCB, this was refitted which restored full functionality. 

Fireplace Controller Testing Video

Remote Images