Job Timeline (Ref 13973-20)

A Timeline of this job can be seen below.

Arrived - 27-Oct-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Nov-2022
Repair Engineer : Martin Smith
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velux Remote Repair Details

Manufacturer : velux

Customers Fault Description : screen damage is not displaying information; remote is functional

Remote Fixer Repair Response (see below) :

This remote arrived safely and on inspection was found to have a cracked screen and also signs of a battery leak on one of the terminals.

The screen and terminal was replaced which restored full functionality. 

Remote Images