Job Timeline (Ref 13991-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Oct-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Nov-2022
Repair Engineer : Martin Smith
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Arcam CR9000NU Remote Repair Details
Manufacturer : Arcam
Model : CR9000NU
Customers Fault Description : The following buttons are not responding at all ; POWER, SEL/PLAY, PAUSE, STOP, REW, FF, EXIT. The following need a hard press; VOL UP/DOWN CH UP/DOWN, INFO, AUD, MENU, PRE/CH HI! I don't remember being any liquid spillage or the like on this remote, however it is quite old, hoping it just needs contact cleaning. Would be great to get it back working 100%. Thanks. Tom.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to have many non functioning / sluggish buttons.
This was due to worn button contacts, replacement conductive pads were glued into place which restored full functionality
Remote Images