Job Timeline (Ref 14020-20)
Item Repaired - Awaiting Payment
A Timeline of this job can be seen below.
Arrived - 03-Nov-2022Fault Diagnosed
Remote Repaired awaiting Payment
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Top button will not ignite the fire to go on,I have replaced the battery and still won't ignite fire light
Remote Fixer Repair Response (see below) :
This Dimplex remote arrived safely from Motherwell and on inspection the battery housing was broken and missing its retaining clip.
On testing the top button would transmit intermittently but the bottom button was totally inoperable.
This was due to the IC breaking away from the PCB. The IC was reseated properly which restored full functionality.
A replacement battery tray was fitted as well as a Duracell CR2025.
Fireplace Controller Testing Video
The total price as per our sites fixed price policy is £20 plus postage/packing (£26 in total) - all items are return by Tracked methods to reduce the risk of loss or damage!
Remote Images