PDT KF04-433RC Remote Control Repair

Job Timeline (Ref 14096-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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PDT KF04-433RC Remote Repair Details

Manufacturer
PDT
Model
KF04-433RC
Customer's Fault Description
As per chat with Martin a short while ago. The remote hasn’t been used in a long time. Battery will need changing, possibly internal contacts too. It worked intermittently to send the door down but not up (although LED lights up when the ‘Up’ button is pressed.
Remote Fixer Repair Response

This remote arrived safely and on testing the remote would respond intermittently on some buttons and occasionally the LED would flash rapidly which usually indicates a low battery.

The supplied batteries were removed and when new batteries fitted the control still showed the fault.

On closer inspection to the battery housing there was a "baby vomit" sick strip stuck in the housing on on of the terminals.

This is a clear material that is stuck on new batteries that will make a child vomit if the battery is ingested.  This if not removed can cause a "resistance" to the power and creating an under voltage.  It would appear that when the customers batteries were inserted this sick strip had attached itself to the terminal causing the issues.  The battery housing was cleared of all contaminants and full functionality was restored.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

PDT KF04-433RC Remote Control - Front Image

PDT KF04-433RC Remote Control - Back Image