Job Timeline (Ref 14171-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Nov-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2022
Repair Engineer : Martin Smith
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caple extractor RC001 43392MHz Remote Repair Details
Manufacturer : caple extractor
Model : RC001 43392MHz
Customers Fault Description : no buttons are working unable to turn on extractor or light
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the retaining lug for the battery cover was missing (this cannot be replaced) and the PCB was found to be loose inside the case, this was making the button position incorrect.
The PCB was hot glued firmly back into the correct position which restored full functionality.
Remote Images