Dimplex Montana RC01-002 Remote Control Repair

Job Timeline (Ref 14172-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dimplex Montana RC01-002 Remote Repair Details

Manufacturer
Dimplex Montana
Model
RC01-002
Customer's Fault Description
The remote control is not working or it is not communicating with the fire. We have changed the batteries.
Remote Fixer Repair Response

This remote arrived safely from Derbyshire and on testing the button response was erratic.

The negative terminal wire was found to be loose from broken solder joints.  The terminal wire was replaced and the contacts cleaned which restored full functionality. (see testing video)

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex Montana RC01-002 Remote Control - Front Image

Dimplex Montana RC01-002 Remote Control - Back Image