Job Timeline (Ref 14190-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Nov-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2022
Repair Engineer : Martin Smith
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Verine Remote Repair Details
Manufacturer : Verine
Customers Fault Description : Not working. Even with battery connection
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the battery cover was missing, this cannot be replaced as spares are not available.
The remote was found to be dead. The battery cable was replaced as well as all 4 buttons which restored full functionality.
Fireplace Controller Testing Video
Remote Images