Job Timeline (Ref 14302-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Dec-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Dec-2022
Repair Engineer : Martin Smith
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Hormann Remote Repair Details
Manufacturer : Hormann
Customers Fault Description : Hi. It’s just not working- no light appears when buttons are pressed - changed battery a few times to double check but to no avail. Assume there’s a fault in it somewhere.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
This was found to be due to contamination over a couple of pins on one of the main ICs, once cleared of contaminants full functionality was restored.
Garage Door Controller Testing Video
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