Job Timeline (Ref 14306-20)

A Timeline of this job can be seen below.

Arrived - 28-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Dec-2022
Repair Engineer : Martin Smith
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Faber Remote Repair Details

Manufacturer : Faber

Customers Fault Description : The right button on the remote does not work (to increase the fire). The other button does work but is tempremental

Remote Fixer Repair Response (see below) :

This Faber remote arrived safely from Birmingham and on testing was confirmed to have a faulty button.  Both buttons were replaced which restored full functionality. (see testing video)

Fireplace Controller Testing Video

Remote Images