Job Timeline (Ref 14311-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-Nov-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Dec-2022
Repair Engineer : Martin Smith
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GLOW-WORM Remote Repair Details
Manufacturer : GLOW-WORM
Customers Fault Description : UNABLE TO OPERATE BUTTONS
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the screen was loose inside and some of the buttons would not press.
When opened, all of the mounting pins ofr hte screen were broken and 2 of the buttons were broken away from the PCB. The buttons were replaced and the screen glued into place (the exact position of the screen was not possible so it is slightly off center, see image)
Full functionality was restored.
Remote Images
