Job Timeline (Ref 14314-20)

A Timeline of this job can be seen below.

Arrived - 28-Nov-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Dec-2022
Repair Engineer : Martin Smith
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BE Modern Luminaire electric fire Remote Repair Details

Manufacturer : BE Modern

Model : Luminaire electric fire

Customers Fault Description : Unable to switch the heat ON using the two buttons, Heat and Send. Still possible to switch OFF with the Off and Send buttons, but becoming more difficult.

Remote Fixer Repair Response (see below) :

This remote arrived safely from Cheshire and on testing was confirmed to have sluggish button response.

This was due to worn contacts, replacement conductive pads were glued into place which restored full functionality (see testing video)

Fireplace Controller Testing Video

Remote Images